When placing your order with Solayman’s , you accept the following Terms and Conditions:
WHEN CHARGES APPLY
Checkout currency is in US Dollars. Your credit card or Paypal account will be charged for the order total on the date and time you place your order. This means the funds will be deducted immediately if you pay using Paypal or an authorization will be placed on your credit card which can take approx 2-3 business days to show up as an approved charge on your credit card statement.
ORDER POLICY
Items in cart are not reserved.
Damaged goods, shortages, and discrepancies must be reported within 30 days of receipt of your order.
Solayman’s is not responsible for lost or stolen orders.
Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc…) will be the responsibility of the customer.
Exchanges of brand new unused items that are in their original pristine packaging can be made for other products. The customer is responsible for paying the difference in price including shipping charges to return items for exchange. Please include your order ID, phone number and shipping address if different from the original order.
INTERNATIONAL ORDERS TERMS AND CONDITIONS
For all international orders: The billing and shipping address must match. Solayman’s is unable to ship international orders that have mismatched addresses and any order received with mismatched address may be cancelled. A courtesy notification will be provided.
All discrepancies must be reported within 30 days of receipt of your order.
Charges for returned orders (incorrect address provided, refused/undeliverable orders, etc.) are the responsibility of the customer.
International orders take 2 business days to process and may take up to 2- 4 weeks to reach you depending on location and customs clearance.
Be advised that orders shipped to locations outside the United States are subject to taxes, duties, brokerage fees, and all other expenses related to the import of products into that country from the United States. Solayman’s is not able to add these fees to your order prior to checkout. Because these laws and fees can vary over time and from country to country, we highly recommend customers to call the applicable Customs offices before placing an order. Solayman’s will not reimburse the Customer for any amount of the price of items purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient’s refusal. If a package is returned to Solayman’s we will only refund the product price; shipping charges are non refundable. We will declare all orders as merchandise with the exact description of the contents and correct value. We cannot declare your order as a gift or with a lower value since this is against existing laws.
Also be advised that your banking institution may charge additional conversion fees or other application fees for international purchases. The final amount charged your your account may vary from your “check out” total. Please contact your financial institution for questions related to discrepancies on charges related to conversion fees.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is needed, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us: info@solaymans.com
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